Shree Herbal india is confident about the product and we offer you a money back guarantee if you’re not satisfied. If you feel Shree Herbal india is not working for you, all you need to do is return the unopened box along with the details of the purchase within 7 days of the purchase and we’ll refund the full amount within 60 days. Products can be returned to Shree Herbal india for Repair/ Replacement/ Credit Notes within 7 days of delivery.
Please follow the following instructions in order for us to process your return in a seamless manner.
Terms Of Acceptance On Return
Shree Herbal india will only accept products that are returned unopened. Any returned product that comes in with an open seal, improper handling or damaged/torn out boxes, missing labels or instructions will not be accepted for returns and will be sent back to the buyer. The product needs to e returned in the original box.Inflatable’s do not come under warranty/guarantee and cannot not be returned/refunded. If you have any further queries in this regard please get in touch with our customer care agents.
The warranty for the products can be availed when the buyer sends the products back to Shree Herbal india. The cost of the shipment for returns needs to be borne by the buyer.Products damaged during shipment or improper packaging do not qualify for refund or return in any manner. If a product is damaged on delivery, it is important for the buyer to contact Shree Herbal india immediately and inform the customer service agents about the damage. A detailed email with the shipment information needs to be provided. The buyer will need to ship the product back to Shree Herbal india. The cost for the shipment needs to be borne by the buyer. All return product shipment cost needs to be borne by the customer.
A refund can take up to 60 working days from the time of the refund approval. A customer will be informed about the refund via email.Once an order is placed, a buyer can choose to cancel the purchase, however the customer will have to bear a 15% cut as shipment fee.Defective products are exchanged, however customers will have to bear the shipment cost for the new product. They are also required to send in the defective products back to Shree Herbal india in order for them to avail of an exchange.
Shree Herbal india does not cancel orders which have been processed and shipped to customers. Credit card refunds will take about 14 working days and debit card refunds will take 30 working days to get processed. Shree Herbal india reserves the right to deny any customer a refund or exchange of products.
Shree Herbal india reserves its rights to cancel orders due to limitations on quantities of products available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department. Shree Herbal india will get in touch with customers who might face any of the above mentioned problems. In case the amount has been deducted from a credit card, the mentioned amount will be refunded.
Shree Herbal india reserves the right to ask for proof of identification of the customer at the time of delivery. Failure to provide the same to can lead to cancellation of the order. In case of any gift items, the customer making the transaction online is required to provide his/her proof of identification.
Call our customer care +91-9354858882 and request for a return number.